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View Full Version : Shopping order status?


sunmagic
08-08-2007, 06:48 PM
I've been shopping a little through SR and I never know if the SR computer *got* my order or not. I mean, is there some place I can check to see a pending status on my order?

I know that there's a several week wait to actually be paid. But I never know if I should forward the confirmation email to SR or not. Does the order that's still in progress "show up" somewhere on the site? So that I can see that, yes, SR knows that I've placed an order through them and no confirmation email is necessary?
SunshineGirl
08-08-2007, 07:08 PM
You should definitely see it in your account history as pending within about 7 days without having to send us anything. Who did you place the order through?
mjjmbnmm
08-09-2007, 03:53 PM
what about dw tickets, I heard they only credit once amonth, should I still see somthing within 7 days?
SunshineGirl
08-09-2007, 04:05 PM
what about dw tickets, I heard they only credit once amonth, should I still see somthing within 7 days?

Those actually take longer. I would give those more like 3-4 weeks.
mjjmbnmm
08-09-2007, 04:14 PM
thank you...
kimntrent
08-10-2007, 12:44 AM
My mom is in the same boat too with 1800pet meds and overstock.

Kim
mjjmbnmm
08-10-2007, 01:03 AM
Tricia, I have two tt open since the 5th, I was wondering how long it usally takes.
SunshineGirl
08-10-2007, 07:38 AM
It truly depends on the merchant. It can be up to a month before we can submit them to the merchant depending on when they fall in the month and when the merchant takes them. Once the status moves to "submitted to merchant" it is all in their hands.
sunmagic
08-20-2007, 11:33 AM
You should definitely see it in your account history as pending within about 7 days without having to send us anything. Who did you place the order through?

I did the Vista Print t-shirt offer and was just emailed that it was being shipped. But it hasn't shown up. Is this normal?
ravensdreamer
08-20-2007, 11:46 AM
How about for shopping with hotels? How fast do they credit? We stayed this weekend in Chicago through Choice Hotels and it was EXCELLANT! (and cheap...lol)
m 'n c
08-20-2007, 12:50 PM
How about for shopping with hotels? How fast do they credit? We stayed this weekend in Chicago through Choice Hotels and it was EXCELLANT! (and cheap...lol)

hotels.com or the hotel chain? Mariott took about 1 week after my stay (maybe 2 weeks) before it credited.
ravensdreamer
08-20-2007, 03:47 PM
it was through choices hotels.com, so I am hoping it will clear soon...it was pending before we left and had been showing paid at 0 when the month changed (we booked in July)

thanks

Lynn
sunshinecindy
08-21-2007, 01:34 PM
We have an inside contact with hotels.com, so I am sure if anyone uses them, we will be able to get credits if for some reason it doesn't work automaticially.
SunshineGirl
08-21-2007, 01:36 PM
it was through choices hotels.com, so I am hoping it will clear soon...it was pending before we left and had been showing paid at 0 when the month changed (we booked in July)

thanks

Lynn

Are you sure it was hotels.com? We just added them to our site at the end of last week. Maybe it was a different broker?
sunshinecindy
08-21-2007, 01:43 PM
Are you sure it was hotels.com? We just added them to our site at the end of last week. Maybe it was a different broker?

I think she is meaning choice hotels.com, not hotels.com.
ravensdreamer
08-21-2007, 02:15 PM
yep it was through the choice hotels.com site, took me forever to find it on my list...LOL



764462 Credit: Choice Hotels order order-52530254 0.00 Credits 08/01/2007 Paid

thank you

Lynn