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jtowner
02-09-2016, 04:24 PM
I got a email reminder to try this today, tried in the past and it shows up in credit history but does not add any money. I had .26 at the end of my total, and I have a issue with change like that. SO I thought I would try it again, it does shows in my credit history however it did not add 2 cents which I only did 2 and thought I would see if it worked, and it does not. I think since you may want to look into this since we tot a email about it today,

Jtowner

SunshineGirl
02-09-2016, 08:00 PM
That's odd. We've never had anyone report that problem. Let me try it myself and see if mine goes up.

jtowner
02-09-2016, 11:34 PM
Ok let me know, I have not done it for a while cause the same thing happened to me before.

Jtowner

SunshineGirl
02-10-2016, 11:10 AM
I tried it out last night and my balance DID change. However, it wasn't immediate. I tested it out right after I posted this and I didn't see the credit until this morning. So I think there is some lag time.

jtowner
02-10-2016, 04:29 PM
I tried it out last night and my balance DID change. However, it wasn't immediate. I tested it out right after I posted this and I didn't see the credit until this morning. So I think there is some lag time.

I WILL TRY IT AGAIN AND POST WHAT I FIND i HAVE 24 CENTS AT THE END SO i WILL KNOW.


JTOWNER

jtowner
02-10-2016, 07:21 PM
I WILL TRY IT AGAIN AND POST WHAT I FIND i HAVE 24 CENTS AT THE END SO i WILL KNOW.


JTOWNER

SAME THING FOR ME AS IN THE PAST SHOWS UP BUT DOES NOT ADD IN, DID ONE TO GET TO .25 IN MY HISTORY BUT MY AMOUNT IS STILL .24, THE 1 DID NOT ADD IN.

#2915521 Credit: Radio Loyalty 37658827 0.01 Credits 02/10/2016 Paid

jTOWNER

SunshineGirl
02-11-2016, 10:36 AM
Is anyone else experiencing this? I tried it again 5 times yesterday and got my credits for all of them.

TxAggies
02-11-2016, 01:24 PM
I tried it out last night and my balance DID change. However, it wasn't immediate. I tested it out right after I posted this and I didn't see the credit until this morning. So I think there is some lag time.

I did three this morning and saw nothing immediately in either my history or balance. But I checked back a few hours later and my balance had increased by .03.

jtowner
02-11-2016, 04:24 PM
[QU
OTE=TxAggies;388127]I did three this morning and saw nothing immediately in either my history or balance. But I checked back a few hours later and my balance had increased by .03.[/QUOTEi

I get them in my history, total before credits was 70.56, did a SH which did credit, this is my new total 71.36, which is .80 for SH. I can see no reason if they show up why money is not adding in. I would say then if it works for both of you, what adds my history total up is not working right. At times I notice I get .70 for LIve and sometimes not getting .75 for GF before it changed amounts. I got .70, it could be my account needs checked.

#2915843 Credit: Radio Loyalty 37681278 0.01 Credits 02/11/2016 Paid
#2915833 Credit: Radio Loyalty 37680950 0.01 Credits 02/11/2016 Paid

Jtowner

SunshineGirl
02-11-2016, 04:25 PM
Are you looking on this page for your totals? Or just the top of the screen?

http://www.sunshinerewards.com/stats.php

jtowner
02-11-2016, 06:13 PM
Are you looking on this page for your totals? Or just the top of the screen?

http://www.sunshinerewards.com/stats.php

At the total on top of the page, what I always look at. I am missing your point I guess.

Jtowner

SunshineGirl
02-11-2016, 06:39 PM
At the total on top of the page, what I always look at. I am missing your point I guess.

Jtowner

I was wondering if it might be an issue with the site caching and not loaded the accurate amount at the top of the screen versus the Account History page that breaks down all of your credits by type (shopping, referrals, etc).

I ran a full list of your 17K credit entries and sent it to SG so he could take a look.

jtowner
02-11-2016, 07:07 PM
I was wondering if it might be an issue with the site caching and not loaded the accurate amount at the top of the screen versus the Account History page that breaks down all of your credits by type (shopping, referrals, etc).

I ran a full list of your 17K credit entries and sent it to SG so he could take a look.

Ok, not sure what thaty all means but I trust you to always do the right thing.

Jtowner

jtowner
03-01-2016, 11:28 AM
Ok, not sure what thaty all means but I trust you to always do the right thing.

Jtowner

Radio Loyalty stills does not add into my total, had .39 and completed one to get to .40 and shows up in my history but does not add in. Others stated it works for them, can you check why this does not work for me.

#2921670 Credit: Radio Loyalty 38124892 0.01 Credits 03/01/2016 Paid

Jtowner

SunshineGuy
03-01-2016, 06:17 PM
Radio Loyalty stills does not add into my total, had .39 and completed one to get to .40 and shows up in my history but does not add in. Others stated it works for them, can you check why this does not work for me.

#2921670 Credit: Radio Loyalty 38124892 0.01 Credits 03/01/2016 Paid

Jtowner

i think i may have found the issue. would you mind trying radio loyalty again? You will see a couple test credits in your account.

jtowner
03-01-2016, 07:22 PM
I am doing one now it will not post until next hour, I am at .96 now so you now if it works or not the fix.

Jtowner

jtowner
03-02-2016, 03:36 PM
I am doing one now it will not post until next hour, I am at .96 now so you now if it works or not the fix.

Jtowner

Thanks Sunshine Guy i adds up now.

Jtowner

SunshineGuy
03-02-2016, 04:28 PM
Thanks Sunshine Guy i adds up now.

Jtowner

no problem....glad it works for you now.

jtowner
03-07-2016, 10:18 AM
no problem....glad it works for you now.

I have shopping credits now that did not add in on 6th, can you see what is going on with my account now? That has never happened before.

Jtowner

SunshineGuy
03-07-2016, 11:03 AM
I have shopping credits now that did not add in on 6th, can you see what is going on with my account now? That has never happened before.

Jtowner

do you have the transaction id handy? i'll start looking.

jtowner
03-07-2016, 11:31 AM
do you have the transaction id handy? i'll start looking.

I have them pending in my account they just did not add into the total, they are on, 2.25th date and date should of been 3-6th for credit, there are 4 of them that did not add into my total yesterday. Did I explain that Ok.

Jtowner

SunshineGuy
03-07-2016, 04:50 PM
I have them pending in my account they just did not add into the total, they are on, 2.25th date and date should of been 3-6th for credit, there are 4 of them that did not add into my total yesterday. Did I explain that Ok.

Jtowner

i just re-ran the overnight script and it caught your transactions I believe. I had to do some deep tracking to figure out what was wrong....but i think i found it and it should all be credited now.

jtowner
03-07-2016, 06:21 PM
i just re-ran the overnight script and it caught your transactions I believe. I had to do some deep tracking to figure out what was wrong....but i think i found it and it should all be credited now.

Thanks I am others on 3-11 to post, I will let you know all is ok, thanks for your help.

Jtowner