Thumbs Up Newer Merchant Review!
Just wanted to let Tricia, Cindy & all my SR friends know the great experience I had w/Paws Up Pet Supply which was added to SR within the last month or so. I made a purchase from them a few weeks ago & received part of my order. I checked the status of my order online & it said it was "Shipped & Completed". I was really confused because I didn't received one of the items.
No where on the packing slip did it mention the other item nor did it state anywhere that it would be coming?? So I contacted them regarding my order not being complete. Jeff returned my email & said that they would send out another one (it was a pooper scooper--now that the snow is gone, it's REALLY needed:sick:).
I got home last night & there was a package at my door...there's NO way it was the pooper scooper...well, it WAS the pooper scooper...of course not the one that was just sent out yesterday, but there it was! But when I looked into the box further, there were the same items that I had already received!! Not exactly sure what happened there, but I emailed Jeff & asked him how he wanted me to send back the extra items or how I should pay for them as I would, in time, use them.
He emailed me back & said that I should keep the extra items for myself or to donate them to a shelter! Which is EXACTLY what I'm going to do! Just paying it forward!!
So overall a big ol thumbs (paws) up for Paws Up Supply Company! They have great prices & excellent customer service! Just wanted to let you know SR got a great merchant in this addition!
:sunshine:
