purchased something and didn't get credit

First purchase for me so not sure if I did it correctly or it just hasn't posted on my account yet. I ordered something through Buy.com but went through the Sunshine Reward site to get it. I was supposed to get 2% back but I don't see it posted anywhere on my account. I have already received my order so not sure when to expect it to post on my account. Any ideas?

did you purchase using google checkout by chance?

Yes I did. Is that why I didn't get credit?

For those they don't track by id for some reason. You have to open a TT and Tricia can find your credit. Try using the search feature and searching by buy.com or google checkout to see what information Tricia needs to process your TT.