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I am not sure what to do. I filed a TT on 2/15 because I never received credit for an order with Groupon. I got a response saying that my credit should be coming through and if I didn't see it to resubmit.
I filed a new TT on 2/26 and got a response saying my credit should be coming through but I still have not gotten the credit. Should I file another TT?
Checking with Ashleigh on it right now.
Thank you so much for being so patient and I am so very sorry for the delay. I just credited your account.
Ashleigh
Ashleigh, I'm having the exact same issue for a purchase on 2/3. I just submitted a new TT.
Thank you for chasing down these credits for us. Every bit helps!
I have two that I am waiting on and it used to have a "reply" button I could hit, but now I don't see one....is this bad? :(
Thanks Ashleigh! I have another old unresolved TT from an order with Tanga back in July, should I do anything with that?
Account credited. Thank you Ashleigh!
:sunshine::sunshine::sunshine:
i've got one from 1/7/12 on a 12/16/11 purchase from piercing pagoda...i'm guessing that one's not going to come through, lol.
I have two older ones from Target. I finally sent a message via TT and Ashleigh is looking into it. One of the two was for a large order so I hate to miss out. Perhaps that is an option for you? Fingers crossed!Quote:
Originally Posted by iluvamystery89
Hi everyone! I will get this taken care of right away.
Hi everyone! I will get this taken care of right away.
Thank you so much for letting me know. Could you please send me a TT with the two you are having trouble with and I will get it taken care.Quote:
Originally Posted by momof3lovebugs
Thank you so much.
Jst wondering if anyone else has had trouble with The Childrens Place....I placed two orders recently and I have had to file TT for both. I have never had trouble with The Childrens Place in the past and find it quite strange. My oter shopping has credited just fine.
I have four outstanding TTs from late 2011 (and one from 2010 that I should probably give up on). Three have been submitted to merchant, and the other is under SR review. Do they need follow-up, or should I just wait?
Just want to send a big thank you to Ashleigh! She managed to track down my two missing Target credits after 2 months. What a great boost to my account!:sunshine:
Ashleigh, thank you so much for tracking down those credits! :thanks:
I will get this taken care of right away!Quote:
Originally Posted by chipndale
I will look into these right away.Quote:
Originally Posted by StitchandPooh'smom
I have 2 for Bath and Body Works from June 2011 and October 2010 that I have given up on but are still listed as pending. Any chance of getting credit for those? Probably not, but thought I would ask.
Thanks.
Thank you! Do I need to send the numbers in a new TT, or can you find them another way?Quote:
Originally Posted by Three4Me
Yes! what she said!!! :banana::clap:Quote:
Originally Posted by Love2Shop
You can send them to me in another TT. That would be great. Thank you so much.
Ashleigh,
Thank you for taking care of my TT today. I really appreciate it.
Thank you ,
Susan
Thanks very much! :sunshine:Quote:
Originally Posted by Three4Me