Finished a long DS about apparel and purchasing online today. I got a thank you page but it did not go to the SR page. I sent GF a problem report but I am not holding out hope. It did not credit at the top of the hour :(
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Finished a long DS about apparel and purchasing online today. I got a thank you page but it did not go to the SR page. I sent GF a problem report but I am not holding out hope. It did not credit at the top of the hour :(
Just coming to post the same one. :computer: I just finished it and got:
Your answers have been received and this survey is now completed.
We appreciate you taking the time out of your busy day to share your thoughts and opinions with us. Your input today will directly impact future products and services that everyone will enjoy.
Thanks again!
I expect it will not credit. :computer:
Got the same DS survey on fashion with the same result.
Add me to the list. :computer:
Did you add the info to our "report a problem" link for Greenfield? If you have the specific info in there, I can try to get credits for them.
there are a couple surveys not rerouting since midnight central time last night. I did one on shopping and another on paying bills electronically.
http://ups.surveyrouter.com/surveytr...ame=1167688-US
Your answers have been received and this survey is now completed.
We appreciate you taking the time out of your busy day to share your thoughts and opinions with us. Your input today will directly impact future products and services that everyone will enjoy.
Thanks again!
hit back button and get this:
http://survey13.toluna.com/wix/p8753336.aspx
You have already completed this survey. Thank you for your participation.
I did report the problem to GF along with those URLS and information. HTH
DH just finished a DS on charity awareness that did not route back to SR. He got the survey validation page where you input the letters/numbers in the box but when he hit submit it routed to a page that said "Qualified". Reported the problem.
i got that 1 as my sm survey this morning and the same thing happened to me. on the bright side, i was able to get another sm survey, totally completed it, got the congrats page and it credited.:party:
Was just checking in for problems with the charity one. I still have the "QUALIFIED" page open. What do I do now to report it? Or am I just out of luck?
Just got the same result on the charity one. White qualified page. When I try to go back to report to GF, the white qualified page keeps coming up. Is there anything we can do?
I did this one (I think) yesterday, and did not get credit. I waited for 2 hours to see if it would credit, which it did not and by then I couldn't remember the topic of the survey. When I saw this post, it rang a bell, but am not 100% sure this was the survey. Should I still report it?
Got this survey today and ended up with the same problem. Fortunately, i was able to get another one which did credit.
Update: I just tried a 2 Cent Survey and got this message:
We always want to provide you with the best survey taking experience, however we are currently experiencing some technical difficulties. We request you to try again after sometime.
Something's up.
I got and reported the "qualified" one a few minutes ago.
SCard-did it credit? and if it didn't, tell me that it doesn't make u just a little mad that u spent all that time on the survey and the survey company got a completed survey and u did not receive credit for your time and effort.
No it didn't credit. Mad, no; a bit frustrated yes.
I work full time and do SR in my spare timefor fun, entertainment and the money. The money provides little extras for my family that sometimes are not in the budget. We are planning a vacation to WDW next year and thanks to what I earn on SR we are going back sooner than I planned and hope to have an upgraded vacation over what we did last time. I am grateful for whatever I can earn here.
Amazing how long these problem surveys are around for. I just completed a SM Y2C about worldwide charities, got the validation page and when I submitted it went to:
Qualified
These are posts about this survey are a month old!
That was the 1st SM I was able to get into today and now there are no more again.
AHHHHHHH! FINALLY got a survey today and this was the one I got same bad result for me :confused::computer:
DH also got the charity survey as a daily GF with the same "Qualified" result. Only survey he was able to get all day and now there are none.
same thing happened to me. not right at all. what a waste of time that was!
Just completed the charity survey too. Put in the code at the end of the survey and got the "qualified" page. :computer:
Add me to that list. I sent the URLS and reported it, but I don't expect anything to happen. I am getting very upset with GF they used to be a survey company you could count on for quality, now it seems to be you can count on them not to credit! I can see one or two slipping through the cracks, but these are happening to too many of us all at the same time.
I've been getting some feedback from Greenfield but part of the problem is that the reports that we are sending them do not have enough information for them to track the exact surveys. A lot of you submit the URL for the survey as the page AFTER the survey is over, which ends up just being a generic URL. They actually need the page a couple of pages back that has the survey information in the URL. I may also add a new field to the report to include what email address you used when you took the survey. They might be able to track through that as well.
Here is the invitation url from todays survey:
http://ups.surveyrouter.com/surveytr...&sname=1169363
-US-LWR&surl=http%3a%2f%2fsurvey13.toluna.com%2fwix%2fp825 9902.aspx
%3fsname%3d1169363%26stype%3d1%26mode%3dtprod%26id %3d603468
Here is the URL from the awful digital camera survey:
http://ups.surveyrouter.com/surveytr...spx?gid=223888
I hope this helps
I found out from GF exactly what it is that they need from the survey to be able to track down problems. It's this part of the URL that you posted:
1169363-US
That tells them the exact survey that was the problem because sometimes they have multiple similar surveys going at the same time.
Awesome, I hope it helps get it straghtened out. : )
DH completed a DS tonight on a 50+ organization that routed back to the SR Congrats page but never credited. I have been experiencing more and more crediting problems with GF since they completed their "upgrades". In the past, rarely did a survey not credit. So far this month, I have had at least three surveys route back to the Congrats page and not credit.
kayjo-i totally feel your pain. for the last 2 days i was not able to get a ds so i was really excited today when i was finally able to get 1. the survey was about new products at a familiar coffee shop (dd) and i spent over 45 minutes on it, totally completed it and got the congrats page but it did not credit on the 1st or 2nd hour. i did notice that when i went back to the members area i wasn't logged in for some reason even though i was logged in when i started the survey. it's a little upsetting to me that i spent that much time on a survey and gf gets a completed survey out of me and i don't get the credit for it.:( was finally able to get another ds this morning on politics, totally completed it and it credited at 5 minutes past the hour. still don't understand why my 1st ds did not credit but was i ever happy that the 2nd one did.
i just spent almost an hour on a ds from nielsen on smart phones and i got the congrats page but it did not credit on the 1st hour. keeping my fingers crossed that it will credit on the 2nd hour. did not copy the url but i did write down the survey # - 1169218-US. this is the 3rd time this week that i have totally completed a ds from gf, got the congrats page and the survey did not credit. getting a wee bit frustrated with gf when i take my time with surveys, give honest and truthful answers and they get a completed survey out of me and i don't get the credit for it. oh well, guess i can try again in a little while to get 1. i did not report this to gf. it did not credit on the 2nd hour either.
OhMari-that is a possibility but i did get the congrats page so it just seems kind of odd that this problem (surveys not crediting) is happening more and more with gf. i lost 4 last month that did not credit even though i got the congrats page and so far this month i have lost at least 3. makes u kind of wonder what is wrong with these surveys and why they are not crediting like they should.:confused: