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I ordered a computer on December 16th. I saw in my credits, that the credit was reversed. I finally got a e-mail from DELL and they cancelled my order. Ugg. So I finally got a hold of DELL, and they said, they ran out of a certain part for the computer that I wanted. So I have to re-order. Thank goodness this is for work, and my computer is still working, but it is slower than a donkey.