Hilton.com ressies

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10-25-2010, 04:18 PM
sunshinecindy

Hilton.com ressies

If you are booking through our Hilton site and you do not chose the Best Rate Guarantee option, and you do not get credit, please do not file a TT. I am seeing more and more tickets that have either an AARP, AAA, Early reservation or group reservation rate and none of those are eligible for credit. You must use what I think is actually the first option when looking for rates, and it clearly says Best Rate Guarantee...all other tickets will just be closed out.
10-25-2010, 04:19 PM
Blessing and Miracle

I have previously used my AAA number and received credit. :confused:
10-25-2010, 04:42 PM
SunshineGirl

Quote:

Originally Posted by Blessing and Miracle

I have previously used my AAA number and received credit. :confused:

They have gotten VERY strict in the last few months.
10-25-2010, 10:24 PM
~Kathie

Quote:

Originally Posted by sunshinecindy

If you are booking through our Hilton site and you do not chose the Best Rate Guarantee option, and you do not get credit, please do not file a TT. I am seeing more and more tickets that have either an AARP, AAA, Early reservation or group reservation rate and none of those are eligible for credit. You must use what I think is actually the first option when looking for rates, and it clearly says Best Rate Guarantee...all other tickets will just be closed out.

Sorry.....that was me. I have booked through them before using the Advance Pay and received credit so I didn't see that it was for Best Rate Guarantee only. When I saw my TT closed, I went back to look and there it was stated....right in front of my face. :blush:

In the end what I saved was more than the cash back I would have received so I still came out ahead.
10-25-2010, 10:39 PM
Blessing and Miracle

Quote:

Originally Posted by SunshineGirl

They have gotten VERY strict in the last few months.

Oh, okay. Changes. LOL. Thanks. I'll have to be mindful of this.
10-26-2010, 07:57 AM
sunshinecindy

Quote:

Originally Posted by ~Kathie

Sorry.....that was me. I have booked through them before using the Advance Pay and received credit so I didn't see that it was for Best Rate Guarantee only. When I saw my TT closed, I went back to look and there it was stated....right in front of my face. :blush:

In the end what I saved was more than the cash back I would have received so I still came out ahead.

Oh believe me, it wasn't just you....I've had about 8 of them just this past week. LOL Just wanted to remind everyone of it. Sometimes they do slip by and we do get the credit, so its ok to still book through us, its just I can't file a TT if you didn't use the Best Guaranteed rate.