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  1. Thread: Dynata

    by SunshineGuy
    Replies
    28
    Views
    38,228

    sorry- i was out tonight. just looked and i can...

    sorry- i was out tonight. just looked and i can see credits from this evening are posting correctly. are you sure you are missing them from tonight?
  2. Thread: Dynata

    by SunshineGuy
    Replies
    28
    Views
    38,228

    The issue started happening on the 11th and was...

    The issue started happening on the 11th and was corrected today. Basically, the completions that happen on the 11, 12, and 13th would be repeatedly credited (up to a total of 10 per day) due to the...
  3. Replies
    139
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    56,973

    I flipped the RFG surveys back to the old...

    I flipped the RFG surveys back to the old interface for now. I am working with them to figure out the issues with the new interface. Hope to have information this afternoon.
  4. Replies
    22
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    6,693

    i just re-ran the overnight script and it caught...

    i just re-ran the overnight script and it caught your transactions I believe. I had to do some deep tracking to figure out what was wrong....but i think i found it and it should all be credited now.
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    22
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    6,693

    do you have the transaction id handy? i'll start...

    do you have the transaction id handy? i'll start looking.
  6. Replies
    22
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    6,693

    no problem....glad it works for you now.

    no problem....glad it works for you now.
  7. Replies
    22
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    6,693

    i think i may have found the issue. would you...

    i think i may have found the issue. would you mind trying radio loyalty again? You will see a couple test credits in your account.
  8. Replies
    14
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    4,619

    Credits should be more like 99% cleaned up at...

    Credits should be more like 99% cleaned up at this point. I did re-enable cashouts at this point. sorry for the snafu this morning.
  9. Replies
    69
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    10,249

    I think i just saw 4 back credits go into your...

    I think i just saw 4 back credits go into your account from the audit.
  10. Replies
    69
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    10,249

    HI. I just finished the audit and got 4 credits...

    HI. I just finished the audit and got 4 credits into your account.
  11. Replies
    69
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    10,249

    Hi everyone. I am currently doing an audit of...

    Hi everyone. I am currently doing an audit of our system and tracking all the missing credits. I should have the missing credits back into your accounts tonight. I do have the all the logging...
  12. Replies
    8
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    1,631

    Dang it! Happens each time. I have to make two...

    Dang it! Happens each time. I have to make two code changes and forget one of them. I will credit all the reviews that have come in since the new SMs were announced. New reviews will credit...
  13. Replies
    11
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    2,170

    sorry about that. The database insert was...

    sorry about that. The database insert was kicking out an error. Should be all fixed now. I just did a test review and got the credit.
  14. Replies
    143
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    21,470

    Hi everyone. Sorry it has taken me so long to...

    Hi everyone.

    Sorry it has taken me so long to get to this thread. I just made a change and refreshed everyone's entries. Can you please take a look and see if your numbers match up now? I think...
  15. Replies
    3,330
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    461,879

    Sorry about this. finally figured out what was...

    Sorry about this. finally figured out what was going on with the Canadian router and added some stuff on my side to handle it. going forward, it should credit just fine.

    :sorry:
  16. Replies
    6
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    1,758

    can you try to edit your post again? i did a...

    can you try to edit your post again? i did a repair on a db table.
  17. Replies
    10
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    1,977

    i think we are back up and everything is running....

    i think we are back up and everything is running.

    sad face for server uptime - went from 603 days 8hrs to 10mins.
  18. Replies
    4
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    1,659

    all should be fixed now. i had to kick it.

    all should be fixed now. i had to kick it.
  19. Replies
    10
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    1,977

    what have i gotten myself into?

    what have i gotten myself into?
  20. Replies
    16
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    2,676

    the SM Y2C totals should now be added into the...

    the SM Y2C totals should now be added into the Y2C of this page too.
  21. Replies
    13
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    3,238

    Yeah....Mayan Calendar thing was what I was...

    Yeah....Mayan Calendar thing was what I was referring too. But who knows - maybe Tricia will fire me by then too! :)
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    1,177

    probably short and simple. let me think about...

    probably short and simple. let me think about it.
  23. Replies
    13
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    3,238

    I think the calendar is now fixed: at least...

    I think the calendar is now fixed: at least through 2012 - we might not be here after that.
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    1,758

    OK... Mobile forum should be ready now: ...

    OK... Mobile forum should be ready now:

    http://mobile.sunshinerewards.com/forum

    (for those who don't know, once logged in, a "small screen" version of the forum will load.)
  25. Replies
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    1,758

    I am working on that....Give me a little bit. ...

    I am working on that....Give me a little bit. (didn't know people actually use that still. :) )
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