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Thread: FTD Question

  1. #1
    Join Date
    Jul 2008
    Posts
    62

    Default FTD Question

    I ordered about $80.00 worth of flowers on Sunday - when should I expect to see the credit?

    thanks,
    Amanda

  2. #2
    Join Date
    Sep 2007
    Location
    ohio
    Posts
    12

    Default

    wondering same thing

  3. #3
    m 'n c's Avatar
    m 'n c is offline Is there a tequilla club I could join?? I'd settle for rum though.
    Join Date
    May 2007
    Location
    Houston, TX
    Posts
    13,497

    Default

    This is the best I can offer without going through the forum search for FTD which you might want to try for specifics to see if another thread exists out there. If you don't see credit after 10 business days file a Trouble Ticket.

    How long does shopping take to credit/pend?

    Shopping credits are manual credits SR must receive from the merchants and then manually import to our accounts typically on Sundays. Most shopping will credit/pend within a 7-10 business days and then will pend for 3 days if you are a SM or 21 days if you are not. Merchants have been known to hold your credits until after the item ships so please take that into account as well. There are some shopping items that will take longer to credit such as travel shopping. These items typically will credit/pend after you complete your travel.
    Sunshine Rewards

  4. #4
    spring's Avatar
    spring is offline Hey, there is no traffic better than all of us! They need to get a grip!
    Join Date
    Aug 2007
    Location
    CT
    Posts
    4,951

    Default

    I've ordered through them before, and although I don't remember exactly how long it took to credit, I know it was within a reasonable time. I didn't have to file a TT, so I'm thinking it was around a week or less- DEFINITELY not over 10 days. Sorry I can't be any more specific. It's been a few months since I ordered.
    PAT - 21X SUPERMEMBER
    Sunshine Rewards

  5. #5
    Join Date
    Apr 2007
    Posts
    37,623

    Default

    These are manual credits, so they were behind from us being gone this week. But hopefully you should see them in the next 10 minutes or so.
    Tricia
    Sunshine Rewards Owner

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