cindy trouble tickets

[eaglesdare]

i got your response, and i am trying to correct it. however, in the tt it will not let me delete the header in the box, and it won't let me paste the rest of the email.

wasn't sure where to post this.

should i just redue a tt? with the full email? this is my first tt so i just did not know how to do it. and i did not know another way to contact you.

[jnorth1007]

Create a new TT with the information entered correctly.

[eaglesdare]

thanks.

i think i did it. there was a respond button. duh. hopefully this will be the correct way. geez i hate doing things for the first time. hehehe

[sunshinecindy]

Got it. Thanks.