Can the posted amount per $ listed be changed?

[jgates8]

Sorry - don't know quite how to title that, LOL. For several months (maybe since first of year?) Quill has paid no more than 1% on any order I have submitted that I can tell. I no longer receive 3% on anything. I assume this is pretty consistent for everyone, yet the link still lists 3% (1% on select items). But if nothing is actually paying 3%, it might be nice to more accurately reflect the correct percentage. (???)

[SunshineGirl]

I just checked our reports and while most items do come in as 1%, we have some members that get over 1%. It looks like the main office supplies are lower but things like postcards are higher. We could pay back 1% on everything but then those people might be unhappy with us.

[jgates8]

I just checked our reports and while most items do come in as 1%, we have some members that get over 1%. It looks like the main office supplies are lower but things like postcards are higher. We could pay back 1% on everything but then those people might be unhappy with us.

It's just so strange as I was earning nearly 3% on everything if I remember correctly - paper, HP cartridges, files, etc. However, after 1/1 it appears it is only 1% on everything. Only things we normally order are standard office supplies. If I remember last year the things that were 1% for me were basically I believe special order items. Anything standard normally came through at 3%.

[SunshineGirl]

If you want to, you can open up a trouble ticket with your most recent purchase that you think should be at 3% and we can take it up with them. Believe me, if they are shorting us and owe us money, we'd love to find out. LOL!

[jgates8]

I can if you think it might help. My only concern is that we are a 'preferred member' (where they discount the prices to begin with). I would hate to have them come back and say I shouldn't get any rewards, LOL!!

But I'll submit one that has HP cartridges on it, as I am 99% sure they were multiplying by 3 last year.

[SunshineGirl]

I can if you think it might help. My only concern is that we are a 'preferred member' (where they discount the prices to begin with). I would hate to have them come back and say I shouldn't get any rewards, LOL!!

But I'll submit one that has HP cartridges on it, as I am 99% sure they were multiplying by 3 last year.

Then I am guessing that they now have EVERY item that is at preferred member pricing now paying us only 1%. So if someone else bought the same item as you (at the regular price), they WOULD get the 3%. But we essentially get paid 1% for your purchases and we give the whole 1% out as cash back. I'm actually a little surprised that they even pay us anything on those since they are already discounted. But I'm not going to complain. LOL!