Wow! Good for you! Unfortunately, I think we may have gotten stuck in one of the rooms they didn't clean though, lol!
The layers of dust in our room were at least a couple of months thick and the carpets were filthy. In addition to the filth, many of the towels were worn thin. My dad actually put his finger through a washcloth one morning! We've stayed in POR many times and have never seen anything like it. Our mousekeeper was definitely not up to par. We probably should have complained, but the location of the rooms was excellent plus we needed connecting rooms so we didn't want to mess up the location. My mom has a bad knee so location was very important to us and my dad had already argued with a manager to get the location we did. I do plan on sending a letter to let them know that the rooms were definitely not up to disney standards. We actually found quite a few things not up to disney standards on this trip, including the rental strollers and the ECV rentals.
Of course, we still had a great vacation, but it was sad to see disney letting some of the smaller things slip.
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