TT question

[Hedy]

I'm embarassed to even be asking this...I haven't gotten credit for a Hotwire reservation yet. I fear I may not have been signed in. If I submit a TT, will you guys see if that's a case, or will you need to submit it to the advertiser, who will tell you your member is a dipstick?

[m 'n c]

I think first they try to match you to floating credits (credits with no member id) and then if that doesn't work they send you over to the advertiser for investigation.

[missangie]

I'm embarassed to even be asking this...I haven't gotten credit for a Hotwire reservation yet. I fear I may not have been signed in. If I submit a TT, will you guys see if that's a case, or will you need to submit it to the advertiser, who will tell you your member is a dipstick?

We always pull reports and try to find you before we submit the transaction for review. If you weren't logged in, I will be able to tell that the purchase came through SR through a nologin. Go ahead and open a TT. I'll check it out for you and let you know whether or not your a dipstick. LOL!!!

[SunshineGirl]

I actually made two purchases myself last month without being logged in.

[missangie]

It happens all the time! No worries--if it's out there, I'll find it!!

[Hedy]

Just wanted to post that the enternaly fabulous Angie did, in fact, get me my credit.

[chipndale]

That is fantastic news!

[MamaO]

I'm embarassed to even be asking this...I haven't gotten credit for a Hotwire reservation yet. I fear I may not have been signed in. If I submit a TT, will you guys see if that's a case, or will you need to submit it to the advertiser, who will tell you your member is a dipstick?

Don't worry - Heather. This dipstick may have to file a couple TTs for this exact same reason!

[SunshineGirl]

Goodness-- I've done it, too!