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Thread: Kodak Gallery

  1. #1
    bbangel's Avatar
    bbangel is offline Those of us on the fun coast can party some more!

    I know what it's like to be stupid for days
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    Default Kodak Gallery

    I signed up and ordered photos from Kodak Gallery. As a new customer I was expecting the 5.00. My account has a hold for the % instead. Did I miss something?
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  2. #2
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    My only thought would be that they treated you like an old customer for some reason. Angie would need to check it out through a trouble ticket.
    Tricia
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  3. #3
    bbangel's Avatar
    bbangel is offline Those of us on the fun coast can party some more!

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    Okey dokey. Thanks!
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  4. #4
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    I did the same thing on Sunday and was only credited the % and not the $5.00 as a new customer. I did receive the free 20 photos in my order but that's it. I filed a TT on Monday and when I check my TT it's not there now. Any advice?

  5. #5
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    Not sure where a trouble ticket would go (unless it was deleted because it wasn't past 7 days and there wasn't anything we could do?). But if more than one of you had the same thing happen, it sounds like a system glitch. I'll send a message to SunshineGuy about it but if it doesn't show up fixed in your account after 7 days, go ahead and file the trouble ticket.
    Tricia
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  6. #6
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    I've been busy all day and just logged onto SR. What a nice surprise to see to see my credit for the initial sign-up rather than the % for Kodak Gallery. Thank you so much for taking the time to investigate this for me!

  7. #7
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    One thing I forgot, the % is still pending in my account so I believe that needs to be taken back.

  8. #8
    bbangel's Avatar
    bbangel is offline Those of us on the fun coast can party some more!

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    Just got my credit as well.
    Have already received the photos. They came quickly and are great quality
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