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Thread: QVC Question

  1. #1
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    Default QVC Question

    Does anyone know why I may not be receiving my confirmation email from QVC? I placed an order for the American Girl doll in July and then placed another order on monday and have not received any confirmation email. I know they have my email because I made sure of it on my last order I just placed. This is my first time using them and I called customer service and they were too busy to help.
    Cindy

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  2. #2
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    Did you check your spam box? For some reason lately, even my SR emails keep getting sent to spam, even when I keep checking that it isn't spam.
    Magic Maker, Off to Neverland Travel Co.

  3. #3
    m 'n c's Avatar
    m 'n c is offline Is there a tequilla club I could join?? I'd settle for rum though.
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    I was going to suggest spam box as well. If there are certain places I order from alot or certain things I want to make sure I receive I try to put their email address in my address box so they won't be blocked.

    I don't always remember but I try.
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  4. #4
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    Quote Originally Posted by howdyfrtx View Post
    Does anyone know why I may not be receiving my confirmation email from QVC? I placed an order for the American Girl doll in July and then placed another order on monday and have not received any confirmation email. I know they have my email because I made sure of it on my last order I just placed. This is my first time using them and I called customer service and they were too busy to help.
    I triple the SPAM idea! I order fairly regularly from QVC and recieve order and shipping confirmations. The order confirmation comes quickly, within a couple of minutes. You might also check your QVC account details - perhaps you checked that you didn't want to receive email.
    Fanofree


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  5. #5
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    Thanks guys but I did look in my spam email and had nothing. I think I'll probably just have to wait and talk to the customer service person.
    Cindy

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  6. #6
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    I order from QVC quite often. I never get an email. Just a comformation number at the end of the order. I ordered tonight and still didn't get one. I will have to look into if I check some box. Luckily I have always received a credit for them.
    Marilyn

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  7. #7
    PSL1013's Avatar
    PSL1013 is offline We plan to eat and drink around the world
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    I order often and always get a confirmation email. Look on the website under communication settings and there is a section for E-Mail subscriptions, click on that and you will see QVC E-mail sign ups that has a box to check off for Order/Shipping Confirmations - e-mail confirms your orders placed over the phone, through automated ordering, and on the Internet, maybe yours is not checked? HTH
    Pam
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  8. #8
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    That was it Pam....thank you!!!!
    Cindy

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  9. #9
    PSL1013's Avatar
    PSL1013 is offline We plan to eat and drink around the world
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    Quote Originally Posted by howdyfrtx View Post
    That was it Pam....thank you!!!!
    Glad I could help!
    Pam
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    ENJOY TODAY, TOMORROW IS NOT PROMISED TO ANY OF US

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