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Thread: Question on eBay purchase

  1. #11
    Join Date
    Oct 2008
    Location
    Dallas
    Posts
    15

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    Alright, so I should file a Trouble Ticket? I looked into those and had a few questions: It asks for an order number. Since I bought from 4 different sellers (all in one transaction/payment), each seller has a different order number. Will I have to file a separate TT for each seller's transaction? Also, it says to post the e-mail confirmation. Do you just want us to copy and paste the e-mail content into the html box? The format gets really hard to read so just wanted to make sure I was understanding that right.

    And THANK YOU in advance for your help! This is such a great site!
    OH BOY!

  2. #12
    jnorth1007's Avatar
    jnorth1007 is offline Got my mind wandering and luckily I didn't get lost

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    Join Date
    Apr 2007
    Location
    Louisiana
    Posts
    6,294

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    If you recieved one confirmation email for all of the orders then just open one ticket with all of the info for the total sale. If you recieved a different confirmation email for each then you will need to open a seperate ticket for each sale. Just click on the email contect section, right click, select all, and copy and then paste it in to the box on the trouble ticket where it asks for the email confirmation. That will give Angie everything she needs. Good luck!
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