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Thread: Close a trouble ticket?

  1. 11-16-2009, 05:00 PM #1
    TxAggies's Avatar
    TxAggies
    TxAggies is offline Sharing the Sunshine
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    Default Close a trouble ticket?

    I have a trouble ticket that still shows "pending/open," but I noticed today that my credit has finally shown up as pending. Do I need to do anything further with the trouble ticket, or will it automatically close?

    Thanks!
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  2. 11-16-2009, 06:37 PM #2
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    sunshinecindy is offline Sunshine Rewards Master
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    Quote Originally Posted by TxAggies View Post
    I have a trouble ticket that still shows "pending/open," but I noticed today that my credit has finally shown up as pending. Do I need to do anything further with the trouble ticket, or will it automatically close?

    Thanks!
    We try to keep up with that, but if you just go ahead and post the TT number, I'll get it closed. Thanks
    If you think you know all the answers, it just means you haven't been asked all the questions.
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  3. 11-16-2009, 07:17 PM #3
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    Okay, thanks...it is #6576
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  4. 02-24-2010, 06:30 PM #4
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    You can also close #7015-the credit is pending!
    Been here for almost 10 years...eep.
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