help with e-mail not crediting please

[wedgeL]

I just got and e-mail earlier to go and update my profile, I did as instructed (or so I thought), and even added to my profile for the 10¢, I did not get credit, was I supose to do something besides go through the link and update?
Thanks for any assistance...

[spring]

I just got and e-mail earlier to go and update my profile, I did as instructed (or so I thought), and even added to my profile for the 10¢, I did not get credit, was I supose to do something besides go through the link and update?
Thanks for any assistance...

I'm no expert, but I did receive credit. I went into User CP, clicked on Edit Profile, and hit Save Changes at the bottom of the page. I immediately got credit. If this is what you did, I'm not sure why you didn't get credit.

[wedgeL]

thats what I did, I read what you did tried it again and still not working...
dang... it shows the changes made also so wierd. I did it on IE so maybe its because I had to copy and past the link over from aol... I don't have the least idea... thanks for trying to help...

[Kycha]

Did you go through the link in the e-mail? The first time I updated my profile I did not use the link, and did not receive credit. I tried again, going through the link, and got credit right away.

[spring]

I am so sorry I wasn't able to help. I'm only marginally computer literate. Can you not click over from AOL e-mail to open SR? I only use Internet Explorer for doing surveys, but I use MSN frequently for the rest of the site without any difficulties. I just clicked on the link in my hotmail account and it brought me to SR.

[wedgeL]

I tried ALL of the above, I use mostly IE for doing pointsites and other stuff also, and I thought we we not supose to use AOL for SunshineRewards so have always used IE, I also have always gotten credit for clicking on the e-mails for 1¢ so have no idea whats wrong... thanks for the help and ideas everyone....

[SunshineGirl]

I don't know if this helps, but here is how this offer works:

When you click on the special link in the email, it sets a cookie in your computer. As long as you update your profile with ANYTHING within 1 hour, the profile page will find that cookie on your computer and give you the credit instantly.

If you do that and it does NOT credit, it means that either your security settings are too high to accept the cookie or your page is not loading up all of the images completely.

The good news is that you can try it as many times as it takes until you get the credit. It's a good test for some of you who have had trouble getting credits on offers. Maybe try changing your security settings?

[wedgeL]

I have changed settings, made sure everything was fully loaded, done EVEVERYTHING possible, this is the first time I have not gotten credit through and e-mail... if I put my setting any lower I will have no settings!!!
I tried, I give up... thanks for all the help and suggestions it was appriciated.

[wedgeL]

I had a lightbulb moment and got out my laptop and guess what it credited first time out... NOW the security is set high and all kinds of stuff on my laptop since my dh does use this sometimes when on the road for company business so it was just a thought... a good one it worked. WHY??? I have not the first clue... but it worked... thanks all....

[m 'n c]

I had a lightbulb moment and got out my laptop and guess what it credited first time out... NOW the security is set high and all kinds of stuff on my laptop since my dh does use this sometimes when on the road for company business so it was just a thought... a good one it worked. WHY??? I have not the first clue... but it worked... thanks all....

glad you got it to work. I was pondering what the next suggestion would be but I was at a loss as I'm sure you were. I've found a few times that just getting on a different computer will make things work. Never know.