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Thread: My order was lost in the mail

  1. #1
    Join Date
    Apr 2008
    Location
    South GA
    Posts
    344

    Default My order was lost in the mail

    I have a credit pending for shopping but I had to get a credit for the item from the company before I even got the order. After about 10 emails with them and one useless phone call, they agreed that the package was lost in the mail and I would never get it. They are issuing me a credit.

    My question is... how do I let you know that I shouldn't get this entire credit amount because I didn't actually get the items?
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  2. #2
    ligrumpygirl's Avatar
    ligrumpygirl is offline Ahhhh...so you only like me for my Moose Munch??
    Join Date
    Apr 2007
    Location
    Long Island, NY
    Posts
    4,422

    Default

    If I am correct, the company will probably let SR know. You may see a reversal in a few weeks for that one item. Some companies notify SR of things like that every few weeks while others wait a while and do a bunch at a time.
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