Originally Posted by
speechteachri
I have been sitting with my dh trying to get a trouble ticket filed, and when the pull down of companies listed comes up to request credit from, the company (Buy.com) is not listed in the pull down list.
We get through the type of credit...sale, then when the company list comes up it is not there....what do I do next?
Help!!
It will only come up if you have clicked on that link through Sunshine Rewards to make your purchase and it also has to be at least 7 days after the purchase. You can try just filing it as a general ticket and we can take a look, but without having a click through to prove you went through us, chances are slim.
If you think you know all the answers, it just means you haven't been asked all the questions.
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