I've sent an email yesterday to the help@ address and received an automated reply. How long does it take for a member to get reactivated? And also if there was money in the account does it go poof too?
I've sent an email yesterday to the help@ address and received an automated reply. How long does it take for a member to get reactivated? And also if there was money in the account does it go poof too?
I think I was actually just looking at your account.
If your account goes inactive because you have not logged in, we CAN reactivate it. Unlike a lot of other rewards sites, you do not lose your money no matter how long it has been since you were active. Give your account a shot now and see if you can get in.
Tricia
Sunshine Rewards Owner
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Thank you Tricia!I was able to log in.
I did a search here and found previous threads about how the initial help email might get sent to spam so I thought I would post on the forum.Another question, how long does a member have to be inactive to become "inactive"?
Thanks again for your help.
It's usually 90 days but it can also be if emails keep getting bounced back to us.
Tricia
Sunshine Rewards Owner
Visit our sister sites!
Helping Moms Connect|Buy Twilight Stuff|
Percy Jackson Stuff|Hunger Games Fan
Love the Smurfs
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