About that TT of mine you closed. I have written to the chain, I have posted a reply on the CEO's blog and I will be sending him a letter. I don't know if it will do any good but it is worth a try.
Tricia
Sunshine Rewards Owner
Visit our sister sites!
Helping Moms Connect|Buy Twilight Stuff|
Percy Jackson Stuff|Hunger Games Fan
Love the Smurfs
It most certainly was! I do hope they will honor their agreement with you.
It really rips me when these big companies feel they do not have to do what is right. I am hoping that it turns out that this was just one person trying to save the chain money and that they will continue the program with SR and pay of course. I do like their hotels and can count on them to be a great place to stay.
Last edited by MdCaterer; 02-26-2010 at 10:27 AM.
The credits are an absolute mess right now (I'm not sure which money goes where and it's going to take me a couple of hours to figure it all out). But they did at least respond and all of a sudden ponied up some credits. So hopefully they are getting their issues worked out.
Tricia
Sunshine Rewards Owner
Visit our sister sites!
Helping Moms Connect|Buy Twilight Stuff|
Percy Jackson Stuff|Hunger Games Fan
Love the Smurfs
Is this one that starts with an M and ends in a tt? If so, they refused DH's stay credits too, from last Fall (I think) in Mexico.
Last edited by mollyeilis; 02-27-2010 at 04:05 PM.
Tricia, I wrote a note on the CEO's blog and I got an email from a woman who says she represents the department of Marriott that handles commission's. She indicated she would love for you to contact her so that she can straighten this out. I have her contact information, email and phone. I have placed in a TT submitted today.
Last edited by MdCaterer; 03-02-2010 at 12:40 PM.
Bookmarks