So I am more than halfway thru a survey this am and it gets to a pt where it wants me to install a flashplayer (or something) to continue, which I do but then it says I must close all windows and then open the original survey link to continue....um, huh? I tried running it w/o closing and that didn't work and when I closed them, I couldn't get back to the original link. What am I supposed to do on those?