Filing Trouble Tickets for surveys...
I know we all get frustrated with the surveys, but filing a trouble ticket won't help. All it does is tie up our time for the things we can get credit for. We don't control the surveys, Greenfield does. We will be addressing a lot of problems with them in a couple weeks, but in the meantime, if you file a trouble ticket, I'm not even going to answer it, I'm just going to close it out. i can't get you credit for it, I can't make them have you qualify (believe me, I don't qualify half the time either) and I can't help if the qualification questions seem like a survey in itself (Tricia and I get the same thing). All I can say is its a free .80 each (when we get credit) and bonus at the end of the month and though its aggravating, its worth it or so many people wouldn't take them repeatedly.
If you think you know all the answers, it just means you haven't been asked all the questions.
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