Results 1 to 3 of 3

Thread: Filing Trouble Tickets for surveys...

  1. #1
    Join Date
    Apr 2007
    Posts
    27,224

    Default Filing Trouble Tickets for surveys...

    I know we all get frustrated with the surveys, but filing a trouble ticket won't help. All it does is tie up our time for the things we can get credit for. We don't control the surveys, Greenfield does. We will be addressing a lot of problems with them in a couple weeks, but in the meantime, if you file a trouble ticket, I'm not even going to answer it, I'm just going to close it out. i can't get you credit for it, I can't make them have you qualify (believe me, I don't qualify half the time either) and I can't help if the qualification questions seem like a survey in itself (Tricia and I get the same thing). All I can say is its a free .80 each (when we get credit) and bonus at the end of the month and though its aggravating, its worth it or so many people wouldn't take them repeatedly.
    If you think you know all the answers, it just means you haven't been asked all the questions.

  2. #2
    askomsky's Avatar
    askomsky is offline DUH!!!!! Smack myself upside the head

    Careful or I'm going to beat your booty with a wet noodle until I drive you insane!
    Join Date
    Aug 2007
    Location
    Eastern PA
    Posts
    5,971

    Default

    Quote Originally Posted by sunshinecindy View Post
    I know we all get frustrated with the surveys, but filing a trouble ticket won't help. All it does is tie up our time for the things we can get credit for. We don't control the surveys, Greenfield does. We will be addressing a lot of problems with them in a couple weeks, but in the meantime, if you file a trouble ticket, I'm not even going to answer it, I'm just going to close it out. i can't get you credit for it, I can't make them have you qualify (believe me, I don't qualify half the time either) and I can't help if the qualification questions seem like a survey in itself (Tricia and I get the same thing). All I can say is its a free .80 each (when we get credit) and bonus at the end of the month and though its aggravating, its worth it or so many people wouldn't take them repeatedly.

    Completely understandable!!!! Hopefully things will get straightened out when you see them in NY. Something funky did happen though that's for sure, bc I'm still only able to access my survey's for the next day after 8 pm at night. I just got one for today 20 mins ago, but all day long it tells me I exceeded my limit. Its like their updates or SR's who knows, has to run before it wipes out the exceed and allows me to take another one.
    I'm just thankful I can still get in! (Although i never did figure out my desktop's problem, still can't do them there, I have to use my husband's laptop to do them)

    Thank you for everything that your doing to take care of us!

    April
    Sunshine Rewards

  3. #3
    cglaura's Avatar
    cglaura is offline Am I the only one picturing the Brady Bunch
    Join Date
    May 2007
    Posts
    1,534

    Default

    Here ya go.
    Coupon and Discount Shopping at Sunshine Rewards

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •