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Thread: Anyone else's SSI's timing out at the end?

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  1. #1
    Join Date
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    Default Anyone else's SSI's timing out at the end?

    Just trying to figure out if it's my computer or them! I've taken and completed 2 SSI's today, but at the end when it usually goes to the "5 star rating" about how the survey was, I get this message after about 30 seconds:

    504 Gateway Time-out
    The server didn't respond in time.

    I've gotten that before at the BEGINNING of a survey when it's trying to load one, but never when it should be crediting...
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  2. #2
    spring's Avatar
    spring is offline Hey, there is no traffic better than all of us! They need to get a grip!
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    Funny, I just had the identical thing happen to me. Completed a survey slowly, finished, clicked, then got the exact same message. I think they might be having a problem this evening.

    I have saved my URL in the off chance it would help someone on SR to investigate.
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  3. #3
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    I just finished SSI and had no problem Earlier I had gotten the Time Out at the beginning of the survey 3 different times

  4. #4
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    My DH completed a SSI survey last week that took him well over an hour. At the end of the survey he got the Gateway Time-out page and did not receive credit.

  5. #5
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    I got the time out today after I finished. I hit refresh and got the star rating page and did get credit. I got several time outs earlier in the day where I couldn't even get a survey, but that one did work.

    Also, I noticed on another thread people complaining about the flag page. I found that if I left the page up it took me to another survey, and I have gotten credit. This one has taken some getting used to, but those are the things that I have found!
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  6. #6
    jnorth1007's Avatar
    jnorth1007 is offline Got my mind wandering and luckily I didn't get lost

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    I had issues all day with not being able to get into the SSI's because they kept giving me the time out error message when I tried to take one but I just got one and completed it before 8pm. It didn't credit at 8:05 but I expect it will probably credit on the next hour. No time out messages though at all.
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  7. Default

    Quote Originally Posted by sqromano View Post
    Also, I noticed on another thread people complaining about the flag page. I found that if I left the page up it took me to another survey, and I have gotten credit. This one has taken some getting used to, but those are the things that I have found!

    Thanks for the tip! It worked for me as well.

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