Travel credits take the longest of any for us to get. There is no need for a follow up TT as we will over a 90 day period check with the merchant to get a status, but, we will not keep remarking on the TT about it, just know that we do follow up quite a bit on these. Opening a new TT to ask about an old TT only creates more work for us. We want the credit as much as you do. If we need additional information, we will change the status to response needed.
If you think you know all the answers, it just means you haven't been asked all the questions.
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