SH Question

[fronisgl]

Can anyone tell me why Surveyhead is not crediting me money for doing 2 surveys now? I didn't get credit for the first one so I did another one and haven't been credited. I cleared my browsing history both times. If it is something I'm doing I'd love to know so I don't do it again.

[momof3lovebugs]

How long are you waiting before you clear? Sometimes they credit at the top of the hour and sometimes it takes a couple hours. I usually give it at least 3 and then forge ahead. Someone else may have better info.

[fronisgl]

I usually clear in an hour. The first survey I took early am and the second in the pm. I was credited no problem the day before. I also can't seem to get the GF survey to load. Don't know what is going on.

[fronisgl]

Sorry for starting this thread. I saw on another that you don't want this in the forum. I totally understand but as a new member I have questions and don't know who you ask. I thought I'd ask here first and see if anyone could help me figure it out. Once again sorry.

[mmm611]

If you're clearing cookies after an hour, I'd give it some more time. That could be the problem, but I couldn't say for sure.

I also leave the tab for the survey open for a little bit after reaching the congrats page. I don't know if it actually does me any good, but that's what I'm comfortable with.

[fronisgl]

Okay, thanks.

[jnorth1007]

Sorry for starting this thread. I saw on another that you don't want this in the forum. I totally understand but as a new member I have questions and don't know who you ask. I thought I'd ask here first and see if anyone could help me figure it out. Once again sorry.

Asking questions about completing surveys and how to set up your computer or how to change your settings is not a problem. Asking for or about particular survey credits in the forum we would prefer you not do. It is perfectly ok to ask about the technical issues involved with getting your computer set up or corrected so that surveys will credit. Welcome and good luck!!!

[OhMari]

I had a 50/50 yesterday, I did 6 survey's and only 3 credited. I've been having problems with my internet kicking out with survey's. If I sit on a page to long, ie, watching a video, or it just has a lot of questions/ answers/ selectins, my internet will kick out. So I don't know if it has to do with inactivity, or if there is something wrong with my modem.