Undercover Tourist quick question...

[SunshineGirl]

Absolutely you can place separate orders!

[OhMari]

If anyone wants to know about my latest customer service with UnderCover.

The ticket I ordered had the barcode on the front washed out a little, plus one letter on the ticket. It was like water got on the ticket. I called right away, because they want you to look over your ticket when it arrives and not open the package.

She told me, a few tickets were like this, and Disney would accept them. I told her, I really didn't want to accept it, since I wasn't going until next Spring. She took my name and number and talked to her supervisor and said she would call me back. Within 10 minutes she called back and told me to send the ticket back and they would send out a new one. I had to pay the post office $5.00 because I sent it back with a receipt for them to sign when they received the ticket.
I had my new ticket within 5 days of sending back the damaged ticket.
They have great customer service.

[ShanPooh]

So glad the UT is a merchant! They were great to work with!
We've ordered from them in the past for Disney Quest and Pleasure Island tickets (Boy do we miss the Adventurers' Club! )