Exactly! I actually considered just not replying and dropping. This is what they want though because then their file will show that they offered some sort of restitution and I failed to respond. The worst part is that they are saying that they have been waiting on a response from me when the last conversation I had with them was that they were not replacing anything because the mistake wasn't theirs. If I wasn't such a lady I would spit! Oh who am I kidding! I did spit, in the toilet of course, and then I got a beer cause I needed it!