Newbie ????

**jaime0306** · 08-21-2010, 08:14 PM

Hi. I am new and the first few days I did my surveys and did get credit for them. The last couple of days I did a lot and did not get credit. I know yesterday I did 3 and only got paid for one. Do I need to clear my cookies? If so, could you tell me how to do that?

**Hedy** · 08-21-2010, 08:45 PM

Originally Posted by jaime0306

Hi. I am new and the first few days I did my surveys and did get credit for them. The last couple of days I did a lot and did not get credit. I know yesterday I did 3 and only got paid for one. Do I need to clear my cookies? If so, could you tell me how to do that?

Yes, you will want to clear your cookies between surveys-here's how http://help.yahoo.com/l/us/yahoo/mai...ttings-25.html. If one survey was a Greenfield Survey that will not credit until Monday.

**jnorth1007** · 08-21-2010, 09:46 PM

My suggestion is to download a program like CCleaner (which is free) that clears all of ur cookies at one time. Then I would clear ur cookies first thing before u start doing surveys each day. That should be good enough to allow things to credit and u won't have to worry about clearing b/w surveys. The greenfield daily surveys do not credit on the weekend so u will see all three of those post on monday. The rest will credit anywhere from immediately (surveyhead) to within an hour to sometimes two. If this doesn't work for u let us know and we will see what else we can check. GooD luck!

**PSL1013** · 08-22-2010, 05:36 AM

**jaime0306** · 08-23-2010, 08:41 PM

Thanks for the quick replies. Well today is Monday and I didn't get credit for any of the Greenfield survey's over the weekend. I did clear the cookies today and did the SSI survey and 2 Cents and still didnt get credit. Anything else I could be doing wrong?

**jnorth1007** · 08-23-2010, 09:14 PM

There has to be something blocking your cookies. What browser are you using? Go in and check your internet security settings on your browser and make sure that they are set to accept third party cookies and that the security settings aren't set too high.

**ShanPooh** · 08-24-2010, 12:16 AM

You spell your name the same way my friend from college does

To clear cookies, I click on "Tools" in the tool bar almost at the top of the screen. I click on "Options", then I click on "Show Cookies". You can highlight and remove the cookies you don't want (most of them!) or you can "Remove all cookies".

**momof3lovebugs** · 08-24-2010, 01:15 AM

Welcome!

Hope your issues are worked out! It can be frustrating to complete a survey and not have it credit and even when we do everything right, it does happen from time to time. Not often! Thank goodness!!