Columbia House DVD problem???

[jctimon]

I don't know how, but somehow I was mysteriously signed up for Columbia House DVDs today. Has anyone ever had this happen? If so, what can you do to get out of their system? It seems almost impossible from what i have been trying today. I would appreciate any helpful suggestions on this one!
Thanks

[SunshineGirl]

That's not good. Did you get the email and everything from them, or did it just show up on your credit card?

[jctimon]

No charge on my credit card yet only the email about my membership, but it does say they'll be billing & sending out DVDs. I reported it to the BBB of Indiana where they are located and emailed. Hopefully that works. On a happy note I got my Disney Gift card yesterday!!

[jctimon]

Yes! I received the exact same thing. Here is what I did and happily I had a "as a courtesy, your membership has been cancelled" email this morning. I wrote them an email through the website customer service. Title it anything except Cancel Membership, because it won't let you send that. Then I told them I did not set up the account (which they claimed today I did~but I know I didn't). I also reported this type of action to the Better Business Bureau of Indiana. They should not be allowed to set up account without a true signature email or something. Hopefully you can get in touch with them and get cancelled out too!

[SunshineGirl]

This is disturbing. Do they have the correct mailing information to match up with your email address?

[jctimon]

They did have the correct email and name and address. So they are ready to send out DVDs and charge me. Luckily I emailed immediately and told them I was reporting them. They still claimed that I filled out all the sign up for them which I never did. I do know they are often on the surveys as a yes or no option, but I never choose Yes as an option. If I did, that was an accident and by no way acknowledging that I joined their paying club. Luckily it is all resolved for now. I am sure I will receive DVDs, but they also said they'd send return prepaid slips to me. Hope everyone else can get it cancelled as well!