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Thread: trouble ticket question

  1. #1
    Join Date
    Sep 2007
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    Default trouble ticket question

    I was going to put in a TT for 123 inkjets. I had made a purchase there but when I open a TT this company does not show up. Actually the list that shows up does not show alot of places we can shop. Any help would be appreciated.

    Jo
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  2. #2
    Join Date
    Sep 2007
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    2,790

    Default

    Quote Originally Posted by JOLAROCHE View Post
    I was going to put in a TT for 123 inkjets. I had made a purchase there but when I open a TT this company does not show up. Actually the list that shows up does not show alot of places we can shop. Any help would be appreciated.

    Jo
    I believe the only shops that will shop up on a request credit TT are ones SR has a record of you clicking thru the link for at some point. I know I only see a handful of merchants when I need to open a TT, rather than several hundred. I'm not sure what it could be, but are you sure you clicked thru SR?
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  3. #3
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    Sep 2007
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    Default

    I usually on go through sr
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  4. #4
    Join Date
    Aug 2007
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    Wilmington, NC
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    Default

    Has it been at least ten days since your purchase? I think that's right that it only shows merchants that you have clicked through the SR link, but I think it also has to be ten days since your purchase.

    Not sure what else it could be, though!
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