...do I wait for a purchase to appear as pending before I file a TT? I know the holidays are busy so I do not want to create unneccesary work, but I purchased my internet security software from Symantec on November 14 and it has not popped up as pending in my SR account. I was thinking I should wait another 2 days (to make it 10 days since my purchase), but I wasn't sure if there was a "time limit" to filing.
I rarely have to request credits (Yeah!!) so I am a little confused.
Thanks!
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