Announcement on Filing Trouble Tickets once again
C'mon guys, its the holidays. There are a lot of people on vacation (some even in our SR family) and it may take a little longer, so don't be so quick to file the TT for several reasons. First off, we probably won't get to it anyway for another week and second off we haven't finished uploading all the credits we need to do manually anyway. Give us a little break. Wait about 10-15 days after your purchase (or in some cases your item was shipped) to see if you get your credits.
If you think you know all the answers, it just means you haven't been asked all the questions.
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