Tricia, I think I remmeber seeing you say that you rarely clear cookies. I have my mom at least considering joining SR. For now, I'm going to keep her mostly on shopping to try and keep it simple. Do I need to tell her about clearing cookies and all that if she only shops via SR, or do I just need to make sure her settings are set to accept cookies? I'll be over by her this weekend and will help her out then if she decides to go for it. She wants to buy something from Joann.com and I'm trying to make sure SOMEONE gets credit for it!