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Thread: Symantec Question...

  1. #1
    Join Date
    Sep 2007
    Location
    Michigan
    Posts
    1,096

    Default Symantec Question...

    I just renewed my Norton 360 through Symantec on SR. IIRC, last year when I did this, it took F-O-R-E-V-E-R to get the credit. I think it was about 4 months later that it showed up.

    Should I file a TT right at the 10-day mark if the credit doesn't show as pending by then? I know that others have had issues with Symantec too and I wondered if it has gotten better lately.


  2. #2
    Join Date
    Apr 2007
    Posts
    37,623

    Default

    Yep. If you don't have credit by the 10 day mark, file a TT and we will get it filed with them ASAP.
    Tricia
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  3. #3
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    380

    Default

    I just recently renewed my Norton through Symantec and received credit in a couple of days, so hopefully they are getting better.
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  4. #4
    Join Date
    Sep 2007
    Location
    Michigan
    Posts
    1,096

    Default

    Quote Originally Posted by Miwing View Post
    I just recently renewed my Norton through Symantec and received credit in a couple of days, so hopefully they are getting better.
    Great to hear!

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