Thanks for the update.
Thanks for the update.
I've been in contact with them every couple of hours. Things are definitely on the right track. The issue wasn't actually that they were not crediting us but rather that they were OVER crediting us. So we had a lot of people get credits 2/29 and 3/1 that didn't actually complete surveys. They backed out all of the overcredits and are now working on putting back the right credits into the system. We were able to back out the 3/1 credits that were incorrect but had to go ahead and pay everyone for the 2/29 ones because we already closed out the month.
Tricia
Sunshine Rewards Owner
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Just noticed that my DS credits from 3/1 and 3/2 are there.
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