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Thread: Greenfield Issue

  1. #11
    Join Date
    Feb 2011
    Posts
    42

    Default

    Thanks for the update.

  2. #12
    Join Date
    Sep 2010
    Posts
    1,336

    Default

    Mine from yesterday hasn't shown up yet. Hopefully it will be there soon.

    Off to try for today....
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  3. #13
    Join Date
    Mar 2010
    Posts
    4,766

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    Quote Originally Posted by tjrj1988 View Post
    Mine from yesterday hasn't shown up yet. Hopefully it will be there soon.

    Off to try for today....
    I am guessing that todays are being delayed too as I completed one this morning that did not credit yet.

  4. #14
    Join Date
    May 2007
    Location
    Maryland
    Posts
    1,904

    Default

    Yes, mine did not credit either. Guessing both credits will show up later today!
    Thanks bs4free!
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  5. #15
    Join Date
    Apr 2007
    Posts
    37,623

    Default

    I've been in contact with them every couple of hours. Things are definitely on the right track. The issue wasn't actually that they were not crediting us but rather that they were OVER crediting us. So we had a lot of people get credits 2/29 and 3/1 that didn't actually complete surveys. They backed out all of the overcredits and are now working on putting back the right credits into the system. We were able to back out the 3/1 credits that were incorrect but had to go ahead and pay everyone for the 2/29 ones because we already closed out the month.
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  6. #16
    Join Date
    May 2007
    Location
    Maryland
    Posts
    1,904

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    Do you know when it will it go back to normal? I did complete DS surveys yesterday and again this morning but the one from yesterday was taken away and the one from this morning has never shown up. Thanks
    Thanks bs4free!
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  7. #17
    Join Date
    Mar 2010
    Posts
    4,766

    Default

    Just noticed that my DS credits from 3/1 and 3/2 are there.

  8. #18
    Join Date
    May 2007
    Location
    Maryland
    Posts
    1,904

    Default

    Quote Originally Posted by SCard View Post
    Just noticed that my DS credits from 3/1 and 3/2 are there.
    MINE TOO!!!!! Thanks
    Thanks bs4free!
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