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Thread: Is Subscription Agent still in business?

  1. #1
    Join Date
    Jul 2007
    Location
    Las Vegas
    Posts
    835

    Default Is Subscription Agent still in business?

    Subscription Agent is still listed, but their customer support is terrible. I ordered a magazine November 25 that I STILL have not received the first copy. I have a trouble ticket in to them that is fifty, yes 50 days old they have not responded to.

    I submitted a second ticket and that is over 30 days old, no response. Beyond ridiculous!

    The magazine I ordered is not even listed on the site anymore, I asked for a refund, but of course, no response!

    Has anyone gotten the magazines ordered from this site?
    ~Amy
    Sunshine Rewards

  2. #2
    Join Date
    Jul 2007
    Location
    Las Vegas
    Posts
    835

    Default

    Their facebook link doesn't link to anything, Twitter account hasn't been used since November and they have an "F" rating on BBB. Guess I'm not the only one with a problem.
    ~Amy
    Sunshine Rewards

  3. #3
    Join Date
    Apr 2007
    Posts
    37,623

    Default

    I took them down a couple of months ago because I started to hear that they were in trouble.
    Tricia
    Sunshine Rewards Owner

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  4. #4
    Join Date
    Jul 2007
    Location
    Las Vegas
    Posts
    835

    Default

    Tricia, if you meant that you took them off the SR site, you can still access their page via the Merchant dropdown in the left column and via the Category page.
    ~Amy
    Sunshine Rewards

  5. #5
    Join Date
    Apr 2007
    Posts
    37,623

    Default

    Oh goodness! Thanks for letting me know. I thought that I had everything deactivated but had one more thing to do.

    I really hate it because I loved that company. I think the economy combined with how other sites like Tanga really discount the magazine prices just did them in.
    Tricia
    Sunshine Rewards Owner

    Visit our sister sites!
    Helping Moms Connect|Buy Twilight Stuff|
    Percy Jackson Stuff|Hunger Games Fan
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