I don't know if anyone will know, but I bought $88 worth of Coldwater Creek online about 10 -14 days ago and got my SR credit. I tried on the stuff and didn't like the way it fit, so I went and exchanged in store...she rang it up as a return, but then I stood there and bought $119 worth of merchandise- but she did it as two transactions- one a return and one a purchase, instead of an exchange. I'm probably going to lose my SR credit, huh..... I'm sad and I feel badly, cause I also want SR to get that kickback. Hopefully it will still work?