SSI Unexpected Error

[mmm611]

Both yesterday and today, when I try to take an SSI, I enter my birthday and select my country, then it takes me to a screen that says "An unexpected error has occurred." Since the light is green, I know someone is getting the surveys. Any ideas on what I could do to fix mine? I cleared cookies before I started doing anything and have found I get the message in both IE and Firefox.

I'm really stumped as to what happened and would appreciate any help.

[russellh]

Same issue for me . . . tried yesterday and today and got the same message

[SunshineGirl]

Are you trying from the same IP addresses every time? It's really odd that it is happening to a handful of you.

[mmm611]

Same computer. I'm not sure if it's the same IP address or not. I have wireless and this is using my desktop.

[kayjo]

Worked OK for me last night but started getting the "unexpected error" page tonight.

[SunshineGirl]

For those of you getting the error, can you try a different IP address? Like through your phone or a neighbor's wireless?

[Dragonlady]

For those of you getting the error, can you try a different IP address? Like through your phone or a neighbor's wireless?

I was getting the same error on my home wi-fi but just tried my neighbor's wi-fi and got a survey right away. I just now completed the survey but it hasn't credited yet.

[memanana]

Just did a SSI with no problem Waiting for it to credit

[Dragonlady]

I was getting the same error on my home wi-fi but just tried my neighbor's wi-fi and got a survey right away. I just now completed the survey but it hasn't credited yet.

Update: The SSI I completed on my neighbor's wi-fi just credited! I wonder what the problem is with my home wi-fi??

[TxAggies]

Are you trying from the same IP addresses every time? It's really odd that it is happening to a handful of you.

I too have had this same problem for several days now. I am using the same IP address, same computer, etc. that I have used all along.