This is the email that I got from them, last wk:

Thank you for contacting us.


We understand your frustration in not being able to access RadioLoyalty. There are a number of different reasons our system may have detected your activity as suspicious. These reasons include, but are not limited to, having multiple players open at once, launching the player in a non-active window, and previous activity patterns that have been detected by the same advertisers, or adware that is present on your computer.


In order to attempt to correct these issues, we recommend the following steps:


1. Run adware or virus software on your computer to identify any issues. A good free one is available here: http://download.cnet.com/Ad-Aware-Fr...=dl&tag=button


2. Be sure to only have one instance of RadioLoyalty open at a time.


3. When you launch the player, allow it to fully load before switching tabs or performing other tasks.


We allow a one time reapplication to be granted access to RadioLoyalty. If you feel you have taken steps in correcting these issues, please reply to this email explaining what steps were taken. We will then consider you for readmission into the program. Please note that if you are flagged again, we will be unable to reconsider access to our platform.


Thank you,


--

Carter Toni
VP, Product Development
StreamTrack Media, Inc.
Phone: 1.805.308.9190 ext 8266

Fax: 1.805.456.0405
http://www.streamtrackmedia.com

I have downloaded the software, I am familiar with it and trust it. But, that is as far as I have gone, so far. I have either been busy or working so I haven't run it or emailed them, yet.