another day with no credit for a completed DS. too much to hope for credit2 days in a row.
missing 12 DS credits and I think 3/4 SM
another day with no credit for a completed DS. too much to hope for credit2 days in a row.
missing 12 DS credits and I think 3/4 SM
the mystery continues, completed DS on 8/1, 8/2 no credit. completed one today and it did credit. Same laptop, same e-mail address, same browser. All were Toluna surveys.
I know how you feel, Scard, just not sure I believed it, not that Trish would not give us the real deal, it could be she was told that by GF rep that they would make it right. GF has been red all day, and for the last 2 days it was credit for some of us. Now we wait to see when Trish updates what was told to her, if we do get them it will be the right thing to do, and if we do not GF is full of it.
Jtowner
Jtowner
I have not seen the list of credits yet, but they HAVE put credits in our account. They just haven't told us who they belong to yet!
We were all actually at a huge industry conference since Saturday. I just got back at midnight last night. But I will check in with them ASAP to see where we are on getting the userids for all of the credits that have come in so far as "no userid."
Worst case scenario even if they get me email addresses only, I will be able to match them up. It will just take a long time. And I know for sure that they have the email addresses. But the data of the userids might be what is lost and causing the problems.
Tricia
Sunshine Rewards Owner
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Good news. They DID do what they promised and gave us a deposit on July 31. They are supposed to be sending me the list of who to give both the early July money and the July 31 money to. As soon as I get it, I promise I will jump on it and manually credit everyone. So we ARE seeing the credits and they ARE still responding on all of it. It's just purely still technical problems and not any type of bad action on their end.
Tricia
Sunshine Rewards Owner
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