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Thread: SR Opinion Network (Official Thread)

  1. #451
    Join Date
    Mar 2010
    Posts
    4,225

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    thanks, will wait for an update from you before I try again. and if it's not until after New Years that is understandable.

  2. #452
    Join Date
    Apr 2007
    Posts
    36,928

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    They just responded that they are working on it as we speak!

  3. #453
    Join Date
    Mar 2010
    Posts
    4,225

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    Quote Originally Posted by SunshineGirl View Post
    I was still seeing credits come in through last night/early this morning but when I just went in myself, I discovered a huge error. I've put in an email to their tech support. Hopefully because some of them are overseas, they are not all on holiday break!!
    wondering if I saw what you did. I clicked on survey history and it shows, date, time, survery #, survery name $$ amount and says "completed" but I got nothing credited.

  4. #454
    Join Date
    May 2010
    Location
    New England
    Posts
    1,490

    Default

    Same here SO frustrating as there is barely anything out there crediting to actually finish them and have them not credit. I hope this is resolved soon
    Earn Cash Back at Sunshine Rewards

  5. #455
    Join Date
    Aug 2010
    Posts
    660

    Default

    I completed a food survey this morning, finished with internal error instead of the congrats or did not qualify.

    Sorry, Internal Server Error.

    That's all it said
    Earn Cash Back at Sunshine Rewards

  6. #456
    Join Date
    Apr 2007
    Posts
    36,928

    Default

    These are still tracking properly. If you make it through the survey and get the page that says you completed it (even if it then also says you didn't quality), you should see it as completed under your "History" tab on the actual Sunshine Rewards opinion survey page. (It's that tab in there after My Surveys and Profiles). As long as you are setting them listed in there under that History, we will get the credits for your account. We're working with them again this morning to see why they are registering but not hitting individual accounts correctly.

    I just took 2 and they are listed under my History just fine. It's likely that they made some tiny change in the way that they post back to our system (maybe even just changing their IP address) without telling us and it screwed everything up. But the survey completions ARE being tracked in there, which means we WILL get the credits. Hopefully still today so that they can credit for everyone for December.

  7. #457
    Join Date
    Aug 2010
    Posts
    660

    Default

    017-12-29 07:51:18 91638 Consumer Opinion Survey 0.5 Completed

    Thanks for that information, it is there for me, just not credited yet.
    Earn Cash Back at Sunshine Rewards

  8. #458
    Join Date
    Aug 2010
    Posts
    660

    Default

    It credited. Thank you!
    Earn Cash Back at Sunshine Rewards

  9. #459
    Join Date
    Mar 2010
    Posts
    4,225

    Default

    Quote Originally Posted by SunshineGirl View Post
    These are still tracking properly. If you make it through the survey and get the page that says you completed it (even if it then also says you didn't quality), you should see it as completed under your "History" tab on the actual Sunshine Rewards opinion survey page. (It's that tab in there after My Surveys and Profiles). As long as you are setting them listed in there under that History, we will get the credits for your account. We're working with them again this morning to see why they are registering but not hitting individual accounts correctly.

    I just took 2 and they are listed under my History just fine. It's likely that they made some tiny change in the way that they post back to our system (maybe even just changing their IP address) without telling us and it screwed everything up. But the survey completions ARE being tracked in there, which means we WILL get the credits. Hopefully still today so that they can credit for everyone for December.
    I got my back credits, thank you!

  10. #460
    Join Date
    Apr 2007
    Posts
    36,928

    Default

    I think everything is back up and running now!

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