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Thread: YourSurveys (Official Thread)

  1. #81
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    1,733

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    Quote Originally Posted by SCard View Post
    completed 2 YS, tonight they both credited, using Edge
    Ok thanks Scard, I always use Chrome, I do not get it, maybe tomorrow I will try a Mozilla and see how it goes.

    Jtowner
    Jtowner

  2. #82
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    1,733

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    Quote Originally Posted by jtowner View Post
    Ok thanks Scard, I always use Chrome, I do not get it, maybe tomorrow I will try a Mozilla and see how it goes.

    Jtowner
    After reading Scard post, I tried Mozilla and did a your and it did credit. Now I am confused I have not had any issues with Chrome, and the 1st one credits. So If going to try two, going forward I will use Mozilla.

    Jtowner
    Jtowner

  3. #83
    Join Date
    Apr 2007
    Posts
    36,629

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    Good news on Your Surveys!

    There WAS a technical issue that kept a handful of surveys from crediting. It wasn't a lot, but it was definitely a couple of the ones we were missing. Apparently it started some time in the last days and was totally random. But using the info jtowner gave us yesterday, we were able to track down her missing survey and then work backwards to see what they had done (Something about using non-approved IP addresses to post to our servers without telling us....)

    So I think we are back to having 100% of the Your Surveys crediting (and some of you should see your missing credits this morning). They are definitely the company I think is most dependable right now in terms of technology and not taking advantage of our members.

  4. #84
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    1,733

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    Quote Originally Posted by SunshineGirl View Post
    Good news on Your Surveys!

    There WAS a technical issue that kept a handful of surveys from crediting. It wasn't a lot, but it was definitely a couple of the ones we were missing. Apparently it started some time in the last days and was totally random. But using the info jtowner gave us yesterday, we were able to track down her missing survey and then work backwards to see what they had done (Something about using non-approved IP addresses to post to our servers without telling us....)

    So I think we are back to having 100% of the Your Surveys crediting (and some of you should see your missing credits this morning). They are definitely the company I think is most dependable right now in terms of technology and not taking advantage of our members.
    Thank you for looking into the problem, I see saw the credits, just now. I am glad I did speak up, I knew something was wrong I am glad you told me. I kept going over all night, what could be wrong with Chrome , I do not usually have a problem with using it/ At least know I know I can quit trying to figure out what happened to change things in Chrome. It is a plus if others got there credit to, glad to hear that, and thank you for the time you took to figure it out.

    Jtowner
    Jtowner

  5. #85
    Join Date
    Mar 2010
    Posts
    4,064

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    Quote Originally Posted by SunshineGirl View Post
    Good news on Your Surveys!

    There WAS a technical issue that kept a handful of surveys from crediting. It wasn't a lot, but it was definitely a couple of the ones we were missing. Apparently it started some time in the last days and was totally random. But using the info jtowner gave us yesterday, we were able to track down her missing survey and then work backwards to see what they had done (Something about using non-approved IP addresses to post to our servers without telling us....)

    So I think we are back to having 100% of the Your Surveys crediting (and some of you should see your missing credits this morning). They are definitely the company I think is most dependable right now in terms of technology and not taking advantage of our members.
    thank you! I got 2 credits, must be from Monday and Tuesday

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