Quote Originally Posted by SunshineGirl View Post
Good news! They have figured out what is wrong, I just don't know how long it will take them to fix it. They found 5 surveys in January and 5 in February that they rejected for IP address errors....which is totally on their part, not ours. They are looking into it. I should be able to give the back credits once they fix it plus hopefully it will be fixed going forward!
That is good news, I am sure if I go back and count I did about 10 or more that did not credit. I just hoping it was fixed. Tell us when you know it is up and running. If I get the back credits I will be shocked, since never did that before. I would appreciate that, I sure have been going on about them.

Jtowner