This morning I could not get in SR, so I tried forgot password, and changed it then I could get it. My question is did something happen that I had to do that, my login is memorized,
Why did I have to do that?
Jtowner
This morning I could not get in SR, so I tried forgot password, and changed it then I could get it. My question is did something happen that I had to do that, my login is memorized,
Why did I have to do that?
Jtowner
Jtowner
It happened again could not login in, had to change password again. Something is wrong, that is twice today. Trish can you let me know what the issue is here, I am good until I come back then can not get in again. That was twice today I changed my password.
Jtowner
Jtowner
Sorry I wasn't posting in here....I totally missed this post. SunshineGuy was working through it once we realized that it was happening. We had a security update to the database and apparently it made the passwords almost TOO secure so it wouldn't even recognize them. Once we found out it was happening, he was able to get it fixed. But I wasn't in the forum over the weekend so I didn't see these.
If something like this happens on a weekend, you can absolutely email me personally to make sure I see it. I think most of you know my email address....I think?
Tricia
Sunshine Rewards Owner
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