Aqua Globes Are Here!

[Alice28]

I ordered mine this morning! Yay- excited to get these.

[Alice28]

I didn't get a confirmation email on these....hopefully it will go thru smoothly.

[howdyfrtx]

I just called customer service and they never received my order. So, I'm placing another one today....I hope I get it in time for Mother's Day.

[missymouse]

I ordered these on Wednesday of last week, on Friday they still had not been charged to my card so I figured the order went into the great beyond and redid the order. Still not pending to my CC account. Guess I should call customer service and see if either of the orders were received.

[kimbih]

Did you get SR credit for them already? I didn't get a confirmation email or anything but got the credit so I assumed it went through. I guess I'll have to check my cc to see if it was charged.

[missymouse]

No confirmation e-mail and no credit.

[Debbie Jean]

I just called customer service and they never received my order. So, I'm placing another one today....I hope I get it in time for Mother's Day.

Same thing happened to me... when I called they had no record of the order.

I redid it yesterday and noticed when I got to the confirmation screen, the place where the confirmation number should be was actually blank.

I still have no email, no charge on the credit card and no SR credit. This was something I really, really wanted but I may give up if it doesn't come through this time.

[piglet-for-me]

Well, I guess I'm not suppose to have these.

I placed the order last week and received no confirmation. On Friday, I called the customer service number and was told that they saw my order but it hadn't downloaded into their system yet.

I just checked with them again and they have nothing.


I don't know where the glitch is on their end, but I'm not sure I want to try again. The customer service rep did offer to place the order for me again but then I wouldn't get the credit here.

[SunshineGirl]

Cindy is actually checking with them today to see what is up with their ordering system. Some people are getting through just fine but others are not.

[Debbie Jean]

Cindy is actually checking with them today to see what is up with their ordering system. Some people are getting through just fine but others are not.

Thanks Tricia & Cindy!

I've tried twice without success so I'm hoping they can figure out what the problem is... I'd really like to have these!